Call centers are crucial to providing necessary customer guidance and assistance regardless of the industry. A well-equipped, efficient call center can be vital to the customer care department. Not only does effective customer care help solve the customers' problems, but it also builds a brand reputation.

Every successful company or organization has an efficient customer support department…

Hospitality business is a diverse industry that continues to grow across the globe. With the expansion of this industry, new trends and standards are evolving that pose new challenges for industry-related businesses.

One of these requirements for hotels, motels, restaurants, and rest houses to meet new trends and standards is the availability of a WiFi network. A fast, effective WiFi network…

Building a healthy relationship with customers is crucial to a sustainable business. Effective communication with customers bridges the gap between an organization and its customers. Therefore, any type of fast, efficient, and reliable communication medium speaks for itself.

A powerful CRM system streamlines your communication with prospects…

The integrated public address solution provides you an excellent choice and complete freedom for public address, announcements, unrestricted messages, and emergency communication. Fanvil PA2S and PA3 SIP paging gateway is the top-notch solutions for public address solution that comes with multiple features best suitable for broadcasting, recording, monitoring, and intercom. Both PA2S and…

With many years of involvement with the PBX market, the Japanese goliath, Panasonic has as of late chose to close the Panasonic Business Communications business (PBX, SIP, and Scanner classifications) in two years.

The email from Carlos Osuna, Head of Business Communications Business Unit at Panasonic, Panasonic further clarifies a few factors that drove the choice of stopping produce.

Above…