Our Contact Centre Solutions & Cloud Communications portfolio comprises:

Have it all with Cloud Contact Centre – Boost Productivity, Cut Costs, Delight Customers
Have it all with Cloud Contact Centre – Boost Productivity, Cut Costs, Delight Customers

With our industry leading cloud contact centre solutions, you can turbo charge your customer operations – inbound or outbound, sales or customer care, voice or multi-channel, with tight CRM integration to leaders like Salesforce.com, we’re all you will ever need to grow your business.

More Info
Cloud PBX, Hosted PBX, Virtual PBX – We’ve the smartest solution for unified comms in a decade
Cloud PBX, Hosted PBX, Virtual PBX – We’ve the smartest solution for unified comms in a decade

We’re revolutionising a multi billion dollar industry, knocking down communication barriers inside companies and enabling them to collaborate faster and better with their partners and customers using federated Instant Messaging and Presence services, alongside cost slashing cloud telephony that makes all internal calls free regardless of employee location.

More Info
Cloud PBX, Hosted PBX, Virtual PBX – We’ve the smartest solution for unified comms in a decade
Cloud Recording shines a light on your client interactions
Cloud Recording shines a light on your client interactions

You can’t improve what you don’t measure. With Cloud Recording you will boost customer satisfaction, increase employee productivity and motivation, leading to dramatic reductions in attrition and hiring costs, whilst achieving vital compliance to your regulatory obligations.

More Info
Cloud Communications that put you in control
Cloud Communications that put you in control

Magnetic North are the leading choice in Cloud Communications and Cloud Contact Centre Solutions. We’ve been around for 15 years and we value long term relationships with our clients. That’s why our first customer is still a customer today and trust and rely upon us to help their business continue to go from strength to […]

More Info
Cloud Communications that put you in control
We've worked with:
Here's what they said:
Ghen Sugimoto

Our customers would not be able to tap into a workforce with this kind of scale and flexibility any other way. The shared dynamic scripting system makes change management much simpler. Previously when managing so many contact centres and homeworkers, making a simple tweak to a script could take days or weeks. Now we can be constantly monitoring effectiveness and make tweaks on the fly that roll out to everyone immediately

Ghen Sugimoto

Ghen Sugimoto

Chief Marketing Officer, Expert Planet

Peter Copperwheat

We’ve relied upon Magnetic North for more than 7 years to operate our contact centre from the cloud. With their platforms, we’ve more than doubled the size of our business and rely on them to provide service for a range of leading brands every day. With Magnetic North, we successfully handle millions of calls each year.”

Peter Copperwheat

Peter Copperwheat

Managing Director, C.A.R.S.

Ghen Sugimoto

Our customers would not be able to tap into a workforce with this kind of scale and flexibility any other way. The shared dynamic scripting system makes change management much simpler. Previously when managing so many contact centres and homeworkers, making a simple tweak to a script could take days or weeks. Now we can be constantly monitoring effectiveness and make tweaks on the fly that roll out to everyone immediately

Ghen Sugimoto

Chief Marketing Officer, Expert Planet

Ghen Sugimoto
Peter Copperwheat

We’ve relied upon Magnetic North for more than 7 years to operate our contact centre from the cloud. With their platforms, we’ve more than doubled the size of our business and rely on them to provide service for a range of leading brands every day. With Magnetic North, we successfully handle millions of calls each year.”

Peter Copperwheat

Managing Director, C.A.R.S.

Peter Copperwheat