Nethawk’s solutions Offers exclusive inbound call services that gives your customers maximum satisfaction. You can seamlessly connect calls coming from your customers to the right agent and adequately manage calls at peak demands using multi-channel tools as you will professionally increase agents productivity to out- perform your competition
At Nethawk’s solutions, we are committed to providing exceptional multi-purpose outbound call center services using our revolutionized technology to boost customer satisfaction. We give you the opportunity to broaden your capacity, and fasten your turn-around time for that touch of professionalism in service delivery
Setting the pace in digital communication and giving your customers the flexibility of contacting agents through any channel of their choice like email, text messaging, social media and web chat. With our multichannel contact platform, all your customer inquiries will be more efficient, faster and optimized for professional service delivery.
Nethawk broadcasting provides cutting-edge bulk voice message sending services that is clear, reliable and affordable to any location in the world and at any time. Using our services, you are guaranteed of prompt and satisfactory customer service across all channels as we help you set your business in the right path for success.
Nethawk’s solution provides a premier custom software development service for any enterprise IT solution, web, mobile, digital and cloud company. We specialize in the development, testing, support and consulting service that will professionally launch your software to drive revenue and more value to your bottom line
Our customers would not be able to tap into a workforce with this kind of scale and flexibility any other way. The shared dynamic scripting system makes change management much simpler. Previously when managing so many contact centres and homeworkers, making a simple tweak to a script could take days or weeks. Now we can be constantly monitoring effectiveness and make tweaks on the fly that roll out to everyone immediately
We’ve relied upon Magnetic North for more than 7 years to operate our contact centre from the cloud. With their platforms, we’ve more than doubled the size of our business and rely on them to provide service for a range of leading brands every day. With Magnetic North, we successfully handle millions of calls each year.”