Best Practices for Setting Up a Hotel WiFi Network
Hospitality business is a diverse industry that continues to grow across the globe. With the expansion of this industry, new trends and standards are evolving that pose new challenges for industry-related businesses.
One of these requirements for hotels, motels, restaurants, and rest houses to meet new trends and standards is the availability of a WiFi network. A fast, effective WiFi network is crucial to establishing a satisfactory service regardless of the type of hospitality business.
If you're wondering about setting up a hotel WiFi network with limited knowledge and resources, then you're at the right place.
Hotel WiFi is a basic facility that the hospitality industry is rapidly embracing, resulting in the delivery of cutting-edge hospitality services. No wonder most guests ask for WiFi availability at the check-in counter before they check in at the hotel. Not only does it boost the user experience, but it also improves the reputation of the hotel.
The implications of setting up a hotel WiFi system without a proper plan of action would last for a long time. No hoteliers can afford the risk of setting up a faulty hotel WiFi network that crashes at peak hours or crucial times, especially when it's the wedding or tourism season.
It's not as simple as plugging in multiple wireless routers and connecting them with several LAN cables. Instead, it involves several steps, such as strategically planning the whole WiFi network, designing the structural layout, and opting for the right locations to make network hubs
It's vital to comprehend what it takes to design, implement, and run a successful hotel WiFi network. Undoubtedly, a powerful, effective, and well-managed hotel WiFi network is one of the essentials for running a successful hospitality business.
Let's dive deeper into the various aspects of setting up an efficient hotel WiFi setup and understand the challenges hoteliers may face when installing and running a WiFi network.
Best Practices for Setting Up Your Hotel WiFi Network
A fast and efficient WiFi connection at a hotel doesn't only make the hospitality easier for the management but also creates a pleasant experience for the guests who are staying at the hotel.
Every high-quality service at the hotels speaks for itself, whether it's food, restroom facilities, gym, bedding, or WiFi. However, it won't hurt to learn a few best practices for installing and managing a hotel's WiFi network:
Subscribe to the Best Internet Service
First things first, choose a professional, well-reputed internet service for the hotel WiFi. You may not want to go back and forth every week with your internet company.
So, opt for a highly-rated internet service. The best way to figure that out is to check their reviews on social media; you'll find out what their customers have to say about them.
Robust Security Measures for Users
Implement all the local area network and wireless security protocols to avoid any trouble whatsoever. Setting up a difficult WiFi password isn't going to cut it. A robust security plan is essential for keeping a safe, secured hotel internet connection for the guests.
Talk to the network administrator to carve out an advanced network security plan or ensure that the internet service tightens up the security measures when setting up the WiFi at the hotel.
Provide Internet Accessibility to Every Corner of the Hotel
In today's modern world, fast, efficient, and high-speed internet accessibility is a mark of a good hospitality service. Invest in the best WiFi routers, network hubs, network cables, and connectors to avoid any halt in the internet service.
Ensure that the internet connectivity and accessibility are top-notch at every corner of the hotel. You don't want guests staying on the upper floors to get disappointed with the WiFi speed and quality because of the distance from the main network hub.
Monitor Bandwidth Consumption from Time to Time
Set up a fair use policy for the internet and make it public everywhere - mention it on the check-in counters, in the rooms, and in the galleries.
Keeping track of the internet bandwidth consumption isn't a bad practice for a hotel. It's always a good idea to keep a tap on the volume of bandwidth being used. If you suddenly notice a spike in bandwidth consumption, don't hesitate to consult your network administrator to find out the guest consuming the bandwidth. Reach out to the respective customer and inform them about the hotel WiFi fair use policy.
Ensure Users' Privacy at Every Cost
Tapping into the internet bandwidth doesn't mean comprising the internet users' privacy. Ensure that the network administrator or any other team member of the IT department doesn't have any loopholes to get into the customers' personal space, data, or information.
Customers' privacy is a deal. Make a zero-tolerance policy on the customers' privacy, whether it's internet, security cameras, or something else.
Troubleshoot Network Connectivity Issues
It's crucial to create a seamless experience for hotel guests. To make this happen, it requires a proactive approach to troubleshooting network connectivity issues.
The networking team should be aware and well-equipped with diagnostic tools to swiftly identify and resolve common problems such as signal interference, device connectivity issues, or configuration errors.
Regular monitoring of the local internet network will help pre-emptively address potential WiFi disruptions, providing a reliable hotel WiFi service for guests.
Install High-quality Wireless Network Equipment
Buying high-quality wireless network equipment is vital to designing a robust and high-performance hotel WiFi network for guests. The process may include deploying enterprise-grade routers, access points, and switches that can provide seamless internet connectivity to numerous locations simultaneously.
When you opt for the best wireless network equipment for a hotel's WiFi, it ensures a stable, efficient, and fast internet connection for guests with limited to no chance of internet slowdowns, outages, and disruptions.
Get a Backup Internet Connection for Emergencies
Undoubtedly, a fast and reliable internet connection isn't just a value-added service for elite customers. It's a necessity now.
To minimize internet disruptions and unexpected service outages, hoteliers should have a backup internet connection in place to cater to the customers staying at their hotels. Adding a backup internet connection can surely help you get some guest satisfaction, which prevents negative reviews about the hotel.
These are some of the best practices to keep in mind when installing a hotel WiFi connection to ensure a smooth, entertaining experience for tourists, visitors, and guests.
How to Improve Your Hotel Wireless Internet Connection
Choosing high-quality wireless connection equipment is paramount to setting up a fast, reliable internet service for the hotel guests to use. However, there are several steps hoteliers can take to take their hotel's WiFi connection to the next level:
Buy enterprise-level WiFi equipment
To improve a hotel's wireless internet connection, we highly recommend using enterprise-grade WiFi and networking equipment. You don't have to be a networking expert to pull this off. Instead, ask your WiFi internet company to switch to enterprise-level equipment if needed.
Several wireless network tools are a must-have for launching a wireless internet connection for mid-sized and large hotels.
A wireless access point is an essential networking device used to send and receive data over a wireless local area network, which is commonly known as WLAN. It serves the purpose of being an interconnection point between the WLAN and wired network. A Session Border Controller (SBC) is a high-end networking device that provides a layer of security and detection over IP communications data transfer.
Several networking devices are used in setting up a WiFi or LAN-based networking system, such as PoE switches, Non-PoE switches, firewalls, and ethernet routers.
Choose access point locations wisely
Wireless access points (WAPs) are crucial WiFi and networking gear. The WAPs send and receive data over a wireless local area network and work as a bridge between a wireless network and a fixed wired network.
It's vital to choose the best access points no matter how much time is required for it. Don't hesitate to consult your WiFi installation guide or the person who was in charge of the network.
Extend your WiFi network with high-end products
Most corporate internet users reach a point where they have to improve their internet connection for better connectivity, faster communication, and efficient digital marketing.
One of the ways to improve your internet connection is to extend the WiFi connection to make it available to everyone in the building or to make the signals stronger than ever.
Extending the WiFi network through both wired and wireless routers is the way to go. Just make sure that you're opting for high-end WiFi extension accessories for quality internet service.
Hire a professional WiFi installation team
Every business owner looks out for the best rates and offers, but saving a little bit of money at the cost of reputation isn't a great idea.
Don't make the mistake of hiring a low-quality, cheap networking solutions company to install your WiFi network. Always go with a professional and reliable company.
Takeaway: Key Points to Set Up an Excellent Hotel WiFi Network
Let's wrap this up with an effective, practical checklist of the actions hotel management can take for planning and installing a hotel's WiFi network.
Here's what you need to know:
- Choose the high-quality internet service for the hotel internet for a smooth, reliable internet experience
- Make the hotel WiFi accessible to every part of the hotel, whether it's the parking, lounge, waiting hall, rooms, or restrooms
- Ensure that the team is using high-end, professional WiFi network accessories for the hotel WiFi
- Hire a professional WiFi installation, troubleshooting, and managing team for any internet networking procedures
- Provide your hotel guests with full privacy and network security when they're using the hotel's WiFi connection
These are some of the best practices that you can apply to elevate your customer's experience and make their stay at your hotel memorable.